Birmingham, Alabama: Putting People First

The Birmingham Emergency Rental Assistance Program

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The City of Birmingham’s Emergency Rental Assistance Program is for residents experiencing a difficulty in pay rent or utilities because of COVID-19. The program is also available for landlords. For more information or to start the application process online, people should visit www.birminghamal.gov/renthelp .

The city rolled out the program in April 2021 with online submissions. Individuals needing help with an online application should call 205-778-2091. Email questions to rentalassistance@specialkindofcaring.org.

When completing the application online or in person, residents should remember that several documents are required to complete the application process. Applications will not be considered ready for review unless the application has been completely filled out.

Please see the list below of the documents that are needed for online and in person

Renters provide their:

Landlords should provide their:

This program is ONLY for renters who live within the city limits of Birmingham.

Please know that income is just ONE factor in qualifying for this program. Income levels and other qualifications may be found in the “Do I Qualify?” section, which is located lower down on this page. An FAQ about the program is also on this page.

Rental and Utility Assistance Programs in Alabama

Rental Assistance Programs 2021

COVID-19 Related Programs

City of Birmingham Emergency Rental Assistance Program

State of Alabama Emergency Rental Assistance Program: (Monday-Friday 8 AM to 5PM)

Call Center: 1-833-620-2434

JCCEO LIHEAP Cares Act Program

300 8th Avenue West Birmingham, AL 35204

Phone number: 205-327-7549 (This number is an unassigned number)

LIHEAP Cares Act Program – JCCEO

HOMEOWNERS (Mortgages) Homeowners who may need help with their mortgage payments or utility bills, should visit: https://www.fhfa.gov/Homeownersbuyer/MortgageAssistance

Jefferson County Emergency Rental Assistance Program:

The Birmingham Urban League

Neighborhood Housing Services of Birmingham

Bridge Ministries (Open from 8AM – 12PM)

NOT related to COVID-19

AIDS Alabama – Birmingham/Jefferson County

3529 7th Avenue South Birmingham, AL 35222

Phone number: 205-324-9822

Housing & Homelessness Prevention | AIDS Alabama | Birmingham, Alabama

Bridge Ministries Birmingham/Jefferson County (Hours: M-Thurs 8:30am-12:30pm)

1016 South 19th Street Birmingham, AL 35205

Phone number: 205-930-0309

Collat Jewish Family Services (Hours: M-Thurs 8:30am-5pm. Friday 8:30am-4pm)

3940 Montclair Road, Birmingham, AL 35233

Collat Jewish Family Services – Rent Assistance

JCCEO LIHEAP Utility Assistance Program (Available during heating season)

300 8th Avenue West Birmingham, AL 35204

Open Monday-Thursday 8am-5pm

Phone number: 205-327-7549

Program season is November 9th-April 31st

LIHEAP Utility Heating – JCCEO

The LIHEAP heating assistance program season is November 9, 2020 through April 31, 2021

JCCEO CSBG Rental Assistance Program (Hours: Monday-Friday 8:00am-5:00pm)

300 8th Avenue West Birmingham, AL 35204

Phone number: 205-327-7549

CSBG Rental Assistance – JCCEO

Jefferson County Housing Authority (Hours: Monday-Thursday 7:00am-5:30pm)

Phone number: 205-849-0123

Rental Assistance | Jefferson County Housing Authority | Jefferson County, AL (jcha.com)

Legal Services of Alabama (Hours: Monday-Friday 8:30am-4:30pm)

1820 7th Ave North Suite 200

Birmingham, AL 35203

Both landlords and tenants can use an online portal to create an account and submit their ERA application. The online portal went live on April 26, 2021 for residents to apply.

When visiting the online portal for the first time, the applicant will need to:

A call center will be available to help renters who have questions or need assistance with the application. The call center’s number is 1-205-778-2091. Help is available in English and Spanish. If another language is needed, the applicant should tell the call center operator. The application portal will not go live until 10 a.m. on April 26, 2021.

If applicants do not have access to the internet and cannot complete an online application, the applicant will be referred to a case worker who can help them. For additional questions on the program, please send emails to rentalassistance@specialkindofcaring.org.

The Birmingham Emergency Rental Assistance Program can help renters with the following costs that go back as far as March 13, 2020:

Homeowners with past due mortgages are NOT eligible for this program

This program is NOT available for Birmingham homeowners who live in a home with a past due mortgage or delinquent utility expenses connected to the pandemic. However, homeowners who may need help with their mortgage payments or utility bills, may want to visit this link: https://www.fhfa.gov/Homeownersbuyer/MortgageAssistance

When applying for the Emergency Rental Assistance Program, participants seeking rental help are required to upload several, critical documents to the online portal, including their:

If the applicant has completed his or her household’s federal income taxes for 2020, they will need to provide one of the following:

If the applicant has not yet completed his or her federal income taxes for 2020 OR they are not required to file a federal income tax return for 2020, the applicant will need to provide all of the applicable income documentation under one of these two categories:

Acceptable annual income documentation:

Other acceptable income documentation:

Some forms needed for the application process. Not all forms are listed and not all may apply.

Participants seeking help with utility bills must upload:

Landlords seeking assistance will need their W-9 form for their property.

Copies of a W-9 and other blank eligibility support documents may be found on this website. Applicants who do not have eligibility support documents, may want to check out the attachments on this website, print out a copy or copies, complete the form and upload it to the online portal as part of the application process.

Landlord Application

Landlords applying for unpaid or future rent on behalf of tenants need to know that:

What can landlords do to get ready to apply?

Tenant/Renter Application

For rental households applying directly for unpaid or future rent or utilities, please take note of this section. If the renter’s landlord is willing to participate, the renter can either apply directly and the system will contact their landlord for information, or the renter can work with their landlord to apply on their behalf by using the landlord application.

What Can Renters/Tenants Do to Get Ready to Apply?

Payments

All payments will be made directly to the landlord and/or utility provider unless they do not agree to accept the payment.

Do I Qualify?

Renter households must have an income no more than 80 percent of the area median income (AMI) AND one or more members of the household must attest, in writing, that due to the pandemic, they have either:

  1. Qualified or received unemployment benefits; OR
    1. Experienced a reduction in income
    2. Incurred significant costs
    3. Experienced other financial hardship
    1. Are at risk of experiencing homelessness or housing instability, which may include having a past due utility or rent notice or eviction notice, OR
    2. Live in unsafe or unhealthy conditions. For example, one or all of your utilities have been turned off.

    Prioritization

    For all applications, the City of Birmingham will first review and commit funds to applicants who meet one of the two priority groups below.

    1. If the applicant’s income is 50 percent or below the city’s area median income, OR
    2. Households where one or more household members are unemployed as of the date the renter applies for assistance, AND one or more household members (this can be the same household member) were unemployed for 90 days prior to the date the renter applied for assistance.

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